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Constant Contact FAQs
What is the pricing for Constant Contact?
Constant Contact offers three main plans: Lite, Standard, and Premium. The Lite plan starts at $12/month and includes 1 user, 1 GB storage, and a monthly email send limit of 10x the number of contacts. The Standard plan starts at $35/month and includes 3 users, 10 GB storage, and a monthly email send limit of 12x the number of contacts. The Premium plan starts at $80/month and includes unlimited users, 25 GB storage, and a monthly email send limit of 24x the number of contacts. All prices are based on the number of contacts and email sends. Please note that these prices are subject to change and it's always best to check the official website for the most accurate and up-to-date information.
Can I integrate my website with Constant Contact?
Yes, you can integrate your website with Constant Contact. Integrations allow you to organize and optimize separate tasks into a single system. They can simplify everything from syncing contacts and adding a sign-up form on your blog to automating tasks and curating online content for your newsletter. Constant Contact integrations provide ways to simplify and optimize your marketing efforts. The Constant Contact App ecosystem allows you to search and learn more about the many integrations they offer and their functions. Some of the most commonly used Constant Contact integrations include contact list and lead generation integrations that help you easily turn prospects into customers. They collect and keep all customer information synced so you can utilize that information within future campaigns. For example, you can display lead-generation ads with a streamlined workflow directly within Constant Contact and new contacts are automatically added to your Constant Contact account. If you have a WordPress website, you can use the WPForms plugin to create website forms that automatically send data into your Constant Contact account. This lets you create website forms that automatically send data into your Constant Contact account. This is especially helpful as your business grows and your needs change.
About constantcontact.com Prices and Cost?
Constant Contact offers four pricing editions, starting from $12 to $449 per month. Here's a brief overview:
- Lite: This plan starts at $12 per month and includes basic email marketing with easy-to-use templates, automated welcome email for new contacts, social marketing, event management tools, landing pages, and web sign up forms.
- Standard: Starting at $35 per month, this plan offers everything in Lite plus advanced email marketing with subject line A/B testing and email archive, resend emails to non-openers, pre-built automation templates, contact segmentation, social media ads integration, and drill down reporting.
- Premium: This plan starts at $80 per month and includes everything in Standard plus advanced email marketing with dynamic content, custom automation paths, custom contact segmentation, search engine optimization, and advanced ads with a dedicated ad manager.
- Lead Gen & CRM: Starting at $449 per month, this plan includes marketing automation & advanced workflows, customer relationship management (CRM), lead scoring, opportunity management, sales automation, and tracking & analytics.
Additionally, the SMS Marketing tool can be added to any Core or Plus Constant Contact account. SMS is only available in the US for Core and Plus paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.
Please note that the prices depend on the number of contacts that you have. The price of your subscription can go up to $335 per month depending on the number of contacts. A free trial of Constant Contact is also available..
About constantcontact.com Popular Products and Services?
Constant Contact is an online marketing company that offers a suite of digital marketing tools designed to simplify online marketing for small businesses and nonprofits. Their product suite includes a visual email builder, pre-made templates, and marketing automation. They also offer Canva integration for image creation and Vimeo integration for video marketing. Their Campaign Builder has been updated to help small businesses create standout emails. They also provide subject line recommendations using AI analysis. Their Marketing Automation has new behavioral triggers and automated email campaign flows to create relevant experiences for customers based on real-time data. They have made significant updates in areas such as marketing automation, campaign design, and ecommerce, enabling small business leaders to work more efficiently, create content that converts, and take control of their online sales..
What is the pricing of Constant Contact?
Constant Contact offers three pricing plans: - The Lite plan starts at $12/month and includes 1 user, 1 GB storage, and a monthly email send limit of 10x the number of contacts. - The Standard plan starts at $35/month and includes 3 users, 10 GB storage, and a monthly email send limit of 12x the number of contacts. This plan also includes pre-built automations, contact segmentation, scheduled email sends, A/B subject line tests, and drill down reporting. - The Premium plan starts at $80/month and includes unlimited users, 25 GB storage, and a monthly email send limit of 24x the number of contacts. This plan includes everything in the Standard plan, plus custom automations, custom segmentation, revenue reporting, 500 SMS messages, Google Ads Manager, and SEO recommendations. The plan price is based on the number of contacts and email sends. Overage fees may apply. There are discounts available for nonprofits and for those who prepay for 12 months.
Can I integrate my own images and videos with Constant Contact?
Yes, you can integrate your own images and videos with Constant Contact. For images, you can upload them directly to your Constant Contact Library and then insert them into your emails. As for videos, they are not a compatible file type with the Library and are too large to import and send embedded in an email. They need to be hosted on a dedicated video site, social platform, or cloud drive, and then linked to. For sites with dedicated video players, the video block can be utilized. For cloud drives and other non-video sites, you'd need to link using an image, button, or some text. If your video is not compatible with the video block, or the video-hosting site isn't providing the correct thumbnail, then you'd need to utilize one of the other linking options: Inserting text links, inserting image links, or inserting button links.
About constantcontact.com Payment Method?
Constant Contact is a service that allows for various payment methods. Since mid-2018, Endurance International Group (EIG) and Constant Contact have aligned the way payments appear on account statements. A Constant Contact charge appears as EIG*ConstantContact.com followed by a phone number on your card statements. Prior to mid-2018, a Constant Contact charge appeared as CTC*ConstantContact.com followed by a phone number. For event payments, as of 2024, PayPal is currently the only online payment provider available. However, the developers are looking into other alternatives for integrated payment providers. The payment status for a registrant can also be managed via the API. Please note that this information is subject to change and it's always best to check the official Constant Contact website for the most up-to-date information.
How do I manage my payment status on Constant Contact?
To manage your payment status on Constant Contact, you need to access your account settings. Here's how you can do it:
- Click the profile name in the upper-right and select Account settings.
- Click the Billing tab to see your plan info, account balance, and billing information.
If you need to view your billing statements, which include specifics about your billing like payment amounts and dates, follow these steps:
- Click the profile name in the upper-right and select Account settings.
- Click the Billing tab.
- Click View statements.
To update your payment method, you can follow these steps:
- Scroll down to the Payment method section and click Edit payment method.
- In the credit card payment method section, click "Edit."
- Enter your credit card information in the fields and then click OK.
- Make sure your Billing Address is correct and click Next.
- Review the information and click Submit.
Please note that if you're an Account Manager or Campaign Creator, you won't have access to the Account settings. If you have any issues, it's typically better to call Billing directly so they can securely discuss your account’s billing details much more thoroughly. If you're unable to call Billing to address an issue, you're also welcome to post in the Community or email their team. If you're emailing them, please make sure to include your account username, and try to email them from an address verified on your account, such as your main sending or billing address. The features and prices available may vary depending on your plan. To view the features available in your plan, please view the plans and pricing page within your account.
How do I contact customer service at constantcontact.com?
You can contact the customer service at Constant Contact in several ways. You can reach out to them via phone at their various locations. The office numbers for some of their locations are as follows: Waltham, Massachusetts (Office: 781-472-8100), Loveland, Colorado (Office: 970-203-8100), and Gainesville, Florida. They also offer live chat support from Monday through Friday, 3am - 8pm ET. Additionally, you can send an email to socialmedia@constantcontact.com. Please note that the hours and availability of these services may vary.
Can you help me find a similar website to Constant Contact?
Sure, here are some alternatives to Constant Contact that you might find useful: Moosend, Hubspot, MailChimp, ConvertKit, Campaigner, MailerLite, Benchmark Email, ActiveCampaign, Brevo, GetResponse, and Audienceful. These platforms offer various features such as email marketing, automation, ecommerce tools, and more. Please note that each platform has its own strengths and weaknesses, so it's important to choose one that best fits your needs.